Edition Comparison
TeamSupport is delivered as on online application allowing organizations to get up and running quickly and with no capital investment for additional hardware or software. Unlike other solutions, TeamSupport has a simple and clean interface which makes learning the application simple and straightforward.
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Enterprise
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Support Desk
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Express
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| Technical Support (phone included) |
Free |
Free |
Free |
| Multi-Timezone Support |
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| Reporting |
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| SLA Management |
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| Wiki |
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| WaterCooler |
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| Live Chat (FREE) |
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| Custom Fields |
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| Custom Workflow |
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| Custom Properties |
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| Custom Tickets |
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| Ticket Automation |
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| File Attachments |
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| Ticket Queue |
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| Ticket Tagging |
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| Family Tickets |
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| Email Integration |
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| Knowledge Base |
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| User Groups |
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| Ticket Submission Portal |
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| Advanced Customer Portal (Prices) |
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| API |
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| CRM Integration |
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| Source Control Integration |
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| Customers & Contacts Database |
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| Products & Version Tracking |
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| Inventory & Asset Tracking |
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One of the best ways to learn about a new technology like TeamSupport is to attend a live one on one web demo. Our team is ready when you are to not only go over our solution, but also answer any questions that pertain to your specific operation. Send us an email or give us a call (800.596.2820) and we will take it from there.
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