Express
$25/mo/agent - $20/mo if paying annually
Intuative and simple ticket management for small support and maintenance teams. Manage end user support or internal IT help desk support with a simple and solid solution. Throw away the spreadsheets!
- In addition, create and customize any type of ticket. We Include a few defaults to help you get started and can be used "as is" or modified to fit your needs.
- Customer Chat included for FREE.
Smart & Simple
The Express edition is a simple yet powerful ticketing solution to track general issues. In many operations , the need is to simply report a problem, describe what it is, and manage it through resolution. In these cases, there may not be a need to link tickets to a specific product, version or customer.
Toss The Spreadsheet
Still using excel to manage and track issues and do not want to spend a lot of money on a solution with features you will never use? Express is great for small support and maintenance teams. As with all editions of TeamSupport, you have the option to create custom fields, define workflows, ticket status and much more. Learn more about included features on the Features Matrix page.
Customer Review
"Our company was managing trouble tickets through excel. We were having major issues trying to close tickets in a timely matter. Once we switched to Team Support, our company is now in a better position to effectively communicate with each other and our customers. I am very happy with the quality of the software and the communication I receive from TeamSupport."
- Betsy Davidson, Addorio Technologies, LLC
One of the best ways to learn about a new technology like TeamSupport is to attend a live one on one web demo. Our team is ready when you are to not only go over our solution, but also answer any questions that pertain to your specific operation. Send us an email or give us a call (800.596.2820) and we will take it from there.
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