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Products Database
In addition to tracking issues by customer, TeamSupport can also track issues by product as well. This gives your team unique insight into where your problems are occurring and links your product development and management teams directly with the customer support group.
- Easily see what customers are using your products - and what products are being used by which customer.
- Define and manage your products, version releases and services.
- See all of your bugs, defects and feature requests in one location.
- Increase deployment times.
- Report on time spent and identify problem areas quickly.
- Provides easy direction for your roadmaps.
- Effortlessly see both reported and resolved tickets.
(Products Database included in Bug Tracker and Enterprise. See software edition comparison chart.)
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