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Reporting
Powerful reporting capabilities are built in to TeamSupport which allow you to create "ad-hoc" reports to fit any need. You can assign multiple filters on any field, sort and reorder column headers and export the data into a variety of formats which will let you manipulate and analyze the data in different ways. Every field, including custom fields, may be reported on with our simple 3 step report wizard.
- Easily identify common trends.
- View time spent against tickets, users, customers and more.
- Stay on top of warranty contract expirations.
- Identify SLA warnings and reduce violations.
- View individual and group progress.
- Pinpoint areas with inefficiencies and much more!
(Reporting included in all editions. See software edition comparison chart.)
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