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REPORTS
Our simple wizard walks you though the process of choosing and defining the data you want to see. You have access to all fields including custom fields you add along the way. In addition, you can add as many conditions to help you drill down on specific data. Simply choose the tables, column, order and sorts you need. If the report contains a ticket, you can open it right from the report. Sharing the report is very simple. You can export any report you like to excel, csv or pdf.
 view user groups screen shot

DASHBOARD | TICKETS | TAGGING | SEARCH | KNOWLEDGE BASE | REPORTS | USER GROUPS | CUSTOMER DATABASE | ADVANCED CUSTOMER PORTAL
PUBLIC KNOWLEDGE BASE | LIVE CHAT | PRODUCTS & VERSION TRACKING | INVENTORY & ASSET TRACKING | WIKI | WATER COOLER

 reports screen shot

DASHBOARD | TICKETS | TAGGING | SEARCH | KNOWLEDGE BASE | REPORTS | USER GROUPS | CUSTOMER DATABASE | ADVANCED CUSTOMER PORTAL
PUBLIC KNOWLEDGE BASE | LIVE CHAT | PRODUCTS & VERSION TRACKING | INVENTORY & ASSET TRACKING | WIKI | WATER COOLER

 

 
  
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