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SOLVE COMPLEX TICKETS

Customer Support, Streamlined.

Explore ticketing and live chat solutions that make resolving complex issues simple.

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Ticket Management

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Knowledge Base

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Data Analytics

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Omnichannel Support

Successful in creating customer success
95 %

Average CSAT Score

27 %

Ticket Deflection Rate

4

Weeks to Onboard

10

Average Team Size

Explore Our Custom Solutions

Automated ticketing and chat tools integrate seamlessly with your current tech stack

Support

Ticket management made easy

Simplify your workload so you can deliver excellent customer support at scale.

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96% CSAT Score With TeamSupport

“In my 20+ years in customer service I’ve worked with a variety of ticketing systems, but TeamSupport has been my favorite.”

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Travis Castleman

VP of Customer Support, POMS Corp.

ARTIFICIAL INTELLIGENCE

AI tools to empower your team

Take advantage of our newest features and see how AI can help your team to deliver exceptional customer support at scale.

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HAVE A CLOSER LOOK

Take a Tour Around TeamSupport

See the newest features in action to get a feel for working in the platform.

Automated ticket management and analytics
TeamSupport is designed for customer support teams to grasp quickly and intuitively, saving onboarding costs.
“TeamSupport is critical to our company’s success”

As someone who is deeply involved in cloud operations, I've had a great experience with TeamSupport. Its ticketing system is particularly outstanding, allowing us to work closely with customer queries. The centralized tracking is what I like best about it, which makes teamwork more effective. Then the interface is pretty intuitive, and of course the analytics feature plays a huge role in active support strategies.

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VP of Customer Support
Small Business
“Perfect for Support”

We love the custom fields to track tickets, the automation rules to get tickets to the right people, and the intuitive reporting.

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Customer Support Manager
Mid-Size Business
“TeamSupport provides an effective way of creating and following up on customer queries”

TeamSupport's ease of handling customer tickets and smooth intermingling with inventory management capabilities is outstanding. Our admin team found navigating through the support centre very easy and the informative webinars provided by TeamSupport made our onboarding process a lot smoother. This really fast-tracked us.

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VP of Customer Support
Small Business
“TeamSupport makes customer support easier”

TeamSupport's ease of handling customer tickets and smooth intermingling with inventory management capabilities is outstanding. Our admin team found navigating through the support centre very easy and the informative webinars provided by TeamSupport made our onboarding process a lot smoother. This really fast-tracked us.

Read Full Review
VP of Customer Support
Small Business
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GET STARTED

Have a Fully Onboarded Team in Less Than a Month

TeamSupport is designed for customer support teams to grasp quickly and intuitively, saving onboarding costs.

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Service Level Agreements

Managing customer Service Level Agreements (SLAs) can be a challenge. We offer some of the most highly rated SLA management tools, as well as a ready-to-use SLA contract template.

Customer Support News & Updates

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