Our Support Solutions
Customer communications, accessible in one place. Aligned with your existing platforms.
Ticket
Ticket Management
Custom ticket management software designed to optimize workflow and improve team collaboration.
Messaging & Live Chat
A customizable live chat experience that allows you to provide 24/7 customer support, regardless of time zone.
Analytics
Insights
Get a continuous flow of customer data so you can determine what’s working and what’s not.
TeamSupport AI
Resolve issues flawlessly in less time with TeamSupport’s AI-powered features.
JOIN OUR TEAM
What we offer
- Remote-first company
- Excellent health benefits
- Flexible time off
Customer Support Masterminds
Meet The Leadership Team Behind TeamSupport
-
Grant Stanis
CEO -
Eric Harrington
Co-Founder and CCO -
Brian Martorana
Senior VP of Sales and Marketing -
Sharon Pierce
Director of People Ops -
Jonathan Lapinsky
VP of Engineering and Product -
Nichole Herran
Director of Customer Success -
Hollie Michelsen
Accounting Manager -
Niambi Atamah
Customer Support Manager
96% customer satisfaction rating since TeamSupport was implemented
“In my 20+ years in customer service I’ve worked with a variety of ticketing systems, but TeamSupport has been my favorite.”
Travis Castleman
POMS Corp.
HAVE A CLOSER LOOK
Take a Tour of TeamSupport
See the newest features in action to get a feel for working in the platform.