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TeamSupport is designed for customer support teams to grasp quickly and intuitively, saving onboarding costs.

Customer Support
Made Simple.

The easier way to go out of your way.

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Customer Satisfaction, Streamlined

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TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier.

Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers.

Our Support Solutions

Customer communications, accessible in one place. Aligned with your existing platforms.

Ticket management made easy
Ticket

Ticket Management

Custom ticket management software designed to optimize workflow and improve team collaboration.

Explore ticketing and live chat solutions that make resolving complex issues simple.
96% customer satisfaction rating since TeamSupport was implemented

Messaging & Live Chat

A customizable live chat experience that allows you to provide 24/7 customer support, regardless of time zone.

AI Customer Service Software for Faster Resolutions
Provide a personalized, branded experience around the clock with our customizable chat tool
Analytics

Insights

Get a continuous flow of customer data so you can determine what’s working and what’s not.

Provide a personalized, branded experience around the clock with our customizable chat tool.
eamSupport AI

TeamSupport AI

Resolve issues flawlessly in less time with TeamSupport’s AI-powered features.

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JOIN OUR TEAM

What we offer

  • Remote-first company
  • Excellent health benefits
  • Flexible time off
Custom ticket management software designed to optimize workflow and improve team collaboration.
Customer Support Masterminds

Meet The Leadership Team Behind TeamSupport

  • Eric Harrington - TeamSupport

    Grant Stanis

    CEO
  • Eric Harrington - TeamSupport

    Eric Harrington

    Co-Founder and CCO
  • Brian Martorana - TeamSupport

    Brian Martorana

    Senior VP of Sales and Marketing
  • Sharon - TeamSupport

    Sharon Pierce

    Director of People Ops
  • Jonathan - TeamSupport

    Jonathan Lapinsky

    VP of Engineering and Product
  • Nichole - TeamSupport

    Nichole Herran

    Director of Customer Success
  • Hollie - Accounting Manager - TeamSupport

    Hollie Michelsen

    Accounting Manager
  • Niambi - TeamSupport

    Niambi Atamah

    Customer Support Manager

96% customer satisfaction rating since TeamSupport was implemented

“In my 20+ years in customer service I’ve worked with a variety of ticketing systems, but TeamSupport has been my favorite.”

Travis Castleman

VP of Customer Support, POMS

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Travis Castleman

POMS Corp.

HAVE A CLOSER LOOK

Take a Tour of TeamSupport

See the newest features in action to get a feel for working in the platform.

Automated ticketing and chat tools integrate seamlessly with your current tech stack
Ticket management made easy