TeamSupport for RingCentral helps you provide better customer support by providing seamless integration between TeamSupport and your RingCentral service. Improve efficiency, increase productivity, and create a positive experience for your customers AND your agents.

The easy RingCentral integration provides your agents with the key customer information they need in a snap. When a customer calls your RingCentral-enabled support line for help, TeamSupport automatically brings up their ticket history, service agreements and happiness index, ensuring a fast and efficient customer experience.

How It Works

• Simple 2-step set up from within RingCentral
• Receive calls through your RingCentral customer service phone system directly from within your TeamSupport tickets.
• Incoming calls are instantly matched to existing TeamSupport customer records and displayed on the screen, so agents can provide immediate insight.
• Agents can effortlessly enter notes directly in customer and contact records while on a call
• Work anytime through your favorite browser on Windows® or Mac® – no software to install.
• Use any RingCentral-enabled device: your desk phone, the RingCentral mobile app, or RingCentral for Desktop.

Want to see everything our integration can do?