How does TeamSupport compare to Zoho Desk?

• Relationship – Users prefer the way we manage our customer relationships over Zoho Desk because we’re easier to reach and connect with and the quality of our support efforts are better. 
• Easy-to-use – When comparing how easy the product is to use and administer, users agree that TeamSupport is simpler and even easier to train new customer service agents on. 
• Ticketing Experience – Our ticketing experience, including ticket creation and innate collaboration opportunities, surpasses Zoho Desk because we were designed by people who do what you do – support customers. 
• Features – Users favor our product features, such as the customer database, screen sharing, product tracking, etc., because of their ability to increase customer support team efficiency. 
• Direction of Product – Because TeamSupport values feedback and turns it into action, users prefer the direction our products are heading.

But don’t just take our word for it, here’s what our customers say:

TeamSupport has acquired a fabulous team that actually cares and listens to its clients. They treat you like a person and not just another number.

Heather Mueller, Jackrabbit Technologies

TeamSupport has been an important tool in allowing us to reduce our ticket backlog by 30% in 1 quarter.

Craig Morrison, Cayenta

See why TeamSupport is a great alternative to Zoho Desk

With past experience in other support applications, TeamSupport is by far the best helpdesk application on the market.

Devin Wolfenberger, INdigital Telecom