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How does TeamSupport compare to Zoho Desk?
- Relationship – Users prefer the way we manage our customer relationships over Zoho Desk because we’re easier to reach and connect with and the quality of our support efforts are better.
- Easy-to-use – When comparing how easy the product is to use and administer, users agree that TeamSupport is simpler and even easier to train new customer service agents on.
- Ticketing Experience – Our ticketing experience, including ticket creation and innate collaboration opportunities, surpasses Zoho Desk because we were designed by people who do what you do – support customers.
- Features – Users favor our product features, such as the customer database, screen sharing, product tracking, etc., because of their ability to increase customer support team efficiency.
- Direction of Product – Because TeamSupport values feedback and turns it into action, users prefer the direction our products are heading.
But don’t just take our word for it, here’s what our customers say:
TeamSupport has acquired a fabulous team that actually cares and listens to its clients. They treat you like a person and not just another number.
Heather Mueller, Jackrabbit Technologies
TeamSupport has been an important tool in allowing us to reduce our ticket backlog by 30% in 1 quarter.
Craig Morrison, Cayenta
See why TeamSupport is a great alternative to Zoho Desk
With past experience in other support applications, TeamSupport is by far the best helpdesk application on the market.
Devin Wolfenberger, INdigital Telecom